Delivery Frequently Asked Questions

How much do you charge for UK delivery?

What payment methods do you accept?

We accept payments from debit or credit card as well as Apple Pay or Paypal.

How long will my order take to arrive?

Our standard postage is Royal Mail 2nd class and they should take between 2 and 3 working days from dispatch. We normally dispatch our cards 2-3 working days after receiving the order. If you need your order faster, please choose the express delivery option at checkout.

What if my order doesn't arrive?

Please get in touch with us at lizzie@lizziechancellor.com or through our contact page and we'll look into this for you.

If I want to cancel my order, how do I do that?

Please get in touch with us at lizzie@lizziechancellor.com or through our contact page, orders can only be cancelled before they have been dispatched.

How will my cards and prints be packaged?

We package all orders in hardback cardboard envelopes or recyclable Jiffy bags in order to protect your goods as much as possible.